Chimney
Sweep season should fill the board before the first fire.
Chimney work piles up in the fall, and a lot of it is maintenance the customer already expects. The other calls are smoke in the house, a strong odor, or an animal. Those are not a routine sweep.
Calls chimney shops lose
The schedule has holes in the weeks before heating season because nobody worked the list. In season, the phone rings while the techs are already on roofs.
- Annual sweeps and inspections customers are due for.
- Level 2 inspections after a sale or a chimney fire, booked as the visit you defined.
- Smoke, odor, and animal calls that follow your emergency path.
- Cap, crown, and liner estimates that go quiet.
Rules that have to be yours
You teach which symptoms can be booked as a sweep, which need an inspection, and which must reach a person the same day. The employee uses that on every call.